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Shipping & Handling
2020 Holiday Shipping Schedule
USA Domestic DeadlinesTo deliver by December 24th (Orders placed Monday-Friday) |
|
|---|---|
| December 14 | Last day for Standard orders to deliver by Thursday, December 24 (Orders placed by 12:00pm EST). |
| December 14 | Last day for Expedited orders to deliver by Thursday, December 24 (Orders placed by 12:00pm EST). |
| December 21 | Last day for Two-Day orders to deliver by Thursday, December 24 (Orders placed by 12:00pm EST). |
| December 22 | Last day for Next Day orders to deliver by Thursday, December 24 (Orders placed by 12:00pm EST). |
Canada DeadlinesTo deliver by December 24th (Orders placed Monday-Friday) |
|
|---|---|
| December 08 | Last day for Standard orders to deliver by Thursday, December 24 (Orders placed by 12:00pm EST). |
| December 10 | Last day for Express orders to deliver by Thursday, December 24 (Orders placed by 12:00pm EST). |
All other international
|
|
|---|---|
| November 30 | Last day for Standard orders to deliver by Thursday, December 24 (Orders placed by 12:00pm EST). |
| December 07 | Last day for Express orders to deliver by Thursday, December 24 (Orders placed by 12:00pm EST). |
| Shipping Options | Shipping Rates† | Rewards Members |
|---|---|---|
|
Standard *
6-9 Business Days |
$6.95 | Free |
|
Express **
2-5 Business Days |
$9.95 | $7.95 |
|
Two Day ***
2 Business Days |
$16.95 | $14.95 |
|
Next Day ***
Next Business Day |
$25.00 | $25.00 |
|
International ****
10-14 days |
Information based on orders placed by 12pm ET Monday through Friday
* Standard delivery is available for all U.S. addresses. APO/FPO military address deliveries arrive within 6-9 business days via USPS.
** Express delivery is not available for U.S. territories, Alaska, and Hawaii.
*** Two Day and Next Day deliveries are not available for P.O. Boxes, APO/FPO military addresses, and other certain areas our parcel carriers cannot reach.
**** International delivery is not available for international P.O. boxes. If your country isn't listed on our drop-down country box, we're currently unable to ship there.
*****WHBM provides FREE 2 Day Shipping by ShopRunner to ShopRunner members with online purchases of $25 or more. ShopRunner shipping will follow the 2nd Day Shipping policy (See above).
Please note: "Business day" refers to Monday through Friday, excluding holidays. Next Day requested on Fridays is not available for Saturday arrival. Sales shipped to customers are FOB shipping point.
† Non-WHBM Rewards members and current WHBM Rewards members who have not yet reached Platinum, Gold or Silver status will receive these shipping rates.
Need it in a hurry?
Express delivery is twice-as-fast.
Order Tracking
For online orders, just click on the link in your confirmation email. If you placed a phone order, please call our Customer Service Team. Unfortunately tracking is not available for international delivery.
Sales Tax
Taxes are based on the order's "Ship To" address.
International
If you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. For more information regarding custom policies, please contact your country's local customs office.
