Contact Us

Our passion has always been to make women feel beautiful. That's what we're about, and we strive for our customer service to be beautiful too. Use the links to the left to learn about our policies, or contact us by chat or email with any questions or suggestions.

Live Help:
Start Chat with customer service
Live Chat Hours:
8:00 AM - 10:00 PM (ET)
7 days a week
Customer Service email:
7 days a week
For current status on your order we recommend you contact us through Customer Service at 877.948.2525 or Chat with one of our associates.
International orders:
Mailing Address:
11215 Metro Parkway
Fort Myers, FL 33966
United States
Toll Free Customer Service:
Available to support TTY
Sales and Customer Service Phone Hours:
7:00 AM - 10:00 PM (ET)
7 days a week

Help for Our Associates

If you're an employee of Chico's, White House | Black Market or Soma Intimates and find yourself in an emergency situation, such as a natural disaster, please give us a call at 855.825.5851. We're always here to help our associates in any way we can.