Gift Card Terms & Conditions

Revised August 18, 2017

US Gift Cards and e-Gift Cards:

Special offers & discounts do not apply to the purchase of Gift Cards or eGift Cards. Your Gift Card or eGift Card number may be deactivated if issued or procured fraudulently.

WHBM Gift Cards and eGift Cards may be redeemed for your merchandise purchase at whbm.com (US orders only), White House Black Market US boutiques and outlets, or by phone at 877.948.2525. To redeem your Gift Card or eGift Card: online, enter the Gift Card and PIN found on the back of your card or eGift Card number and PIN found in your eGift Card email. To redeem in boutiques and outlets provide your Gift Card number and PIN or eGift Card number and PIN to the store sales associate.

When you make a merchandise purchase with your WHBM Gift Card or eGift Card, the value of your purchase plus any shipping/handling fees and sales tax, if applicable, will be automatically deducted from your available balance. You may check any remaining value online or by calling Customer Service at 877.948.2525. You may not add value back onto your Gift Card or eGift Card or redeem it for cash, except as required by law. WHBM Gift Cards and eGift Cards do not expire and have no fees.

Please safeguard your WHBM Gift Card or eGift Card number and PIN. The bearer is responsible for its loss, damage or theft. For lost, damaged or stolen Gift Cards or eGift Card numbers, please contact Customer Service. Your WHBM Gift Card number or eGift Card number and PIN are required for all inquiries.

Cashstar, Inc. is the merchant of record for all eGift Card transactions. By clicking on the SHOP NOW link, you will be taken to Cashstar's website to complete your eGift Card purchase, and in addition to our own Terms of Use and Privacy policies and the terms above, your transactions will be governed by Cashstar's Terms and Conditions and Privacy Policy available through the link above.

Canada Gift Cards:

Special offers & discounts do not apply to the purchase of Gift Cards. Your Gift Card number may be deactivated if issued or procured fraudulently.

WHBM Gift Cards must be present when redeemed and may be only redeemed for merchandise in White House Black Market boutiques and outlets in Canada.

When you make a merchandise purchase with your WHBM Gift Card, the value of your purchase plus any shipping/handling fees and sales tax, if applicable, will be automatically deducted from your available balance. Available balance can be checked in Canadian stores or by calling 877.948.2525. You may not add value back onto your Gift Card or redeem it for cash, except as required by law. WHBM Gift Cards do not expire and have no fees.

Please safeguard your WHBM Gift Card number and PIN. The bearer is responsible for its loss, damage or theft. For lost, damaged or stolen Gift Cards, please contact Customer Service. Your WHBM Gift Card number and PIN are required for all inquiries.

In addition to these terms, our Terms of Use and Privacy policies governs all Gift Card transactions.

EACH WHITE HOUSE | BLACK MARKET GIFT CARD IS ISSUED BY CHICOS FAS CANADA, CO.