Contact Us

Our passion has always been to make women feel beautiful. That's what we're about, and we strive for our customer service to be beautiful too. Use the links to the left to learn about our policies, or contact us by email or phone with any questions or suggestions.

Toll Free Customer Service: 877.948.2525
     
Customer Service Phone Hours: 8 a.m. - 2 a.m. EST
7 days a week
Click to Chat
Sales and Live Chat Hours: 24 hours
7 days a week
Customer Service email: customerservice@whitehouseblackmarket.com
24 hours
7 days a week
Investor Relations email: investor.relations@chicos.com
   
Mailing Address: White House | Black Market
11215 Metro Parkway
Fort Myers, FL 33966
United States
Phone: 239.277.6200
TDD Phone: 888.550.5559

Help for Our Associates

If you're an employee of Chico's, White House | Black Market or Soma Intimates and find yourself in an emergency situation, such as a natural disaster, please give us a call at 877.488.6975. We're always here to help our associates in any way we can.